1. Introduction
TolSpain Holdings LLC, dba Value Vault Storage ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information related to our SMS communication services.
2. Information We Collect
When you opt in to receive SMS messages from us, we may collect and process the following information:
- Your phone number
- SMS communication preferences
- Interaction history with our messages
3. How We Use Your Information
We use your phone number and related data to:
- Schedule and confirm appointments
- Provide customer support
- Send updates and notifications related to our services
- Respond to your inquiries and requests
4. Mobile Opt-In and Consent
By opting in to receive SMS messages from us, you agree to this Privacy Policy and our SMS Terms & Conditions. You can opt in upon form fill on our website or agreement via lease agreement.
5. Message Frequency
Message frequency varies based on user interaction and preferences. You may receive periodic messages related to scheduling, support, and other service-related updates.
6. Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details on any charges that may apply to SMS messages.
7. STOP Instructions
You can opt out of SMS messages at any time by replying "STOP" to any message you receive from us. After opting out, you will no longer receive SMS messages from us unless you opt in again.
8. HELP Instructions
For help or more information, reply "HELP" to any of our messages or contact our customer support at 863-486-3707.
9. Sharing and Protection of Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information as required by law or to protect our legal rights. We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.
10. Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
11. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Value Vault Storage, from 863-486-3707 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 863-486-3707 or support@valuevaultstorage.com. Mobile opt-in information is never shared with third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our SMS communications, please contact us at:
TolSpain Holdings LLC, dba Value Vault Storage
PO Box 495 Harleysville, PA 19438
Phone: 863-486-3707
Email: support@valuevaultstorage.com
Websites: